Introduction
At Glitz TechCo, we strive to ensure customer satisfaction with our products. If you are not entirely satisfied with your purchase, we are here to help.
Returns
- Eligibility: To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
- Time Frame: You have 30 calendar days to return an item from the date you received it.
- Process: To initiate a return, please contact our customer service team at [customer service email/phone number] with your order number and reason for return.
Refunds
- Inspection: Once we receive your item, we will inspect it and notify you of the status of your refund.
- Approval: If your return is approved, we will initiate a refund to your original method of payment.
- Time Frame: You will receive the credit within a certain number of days, depending on your card issuer’s policies.
Exchanges
- We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at [customer service email/phone number].
Shipping
- Cost: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
- Returns Address: To return your product, mail it to: [Your Company’s Return Address].
Contact Us
If you have any questions about our Refund/Return Policy, please contact us at:
- Email: support@glitztechco.com
- Phone: +1(479) 309-0225